Talk:ITIL

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This article is written in British English, which has its own spelling conventions (colour, travelled, centre, defence, artefact, analyse) and some terms may be different or absent from other varieties of English. According to the relevant style guide, this should not be changed without broad consensus.

Business Mid‑importance

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Computing Mid‑importance

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Systems: Systems engineering Mid‑importance

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Technology

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The content of ITIL v3 was merged into ITIL. The former page's history now serves to provide attribution for that content in the latter page, and it must not be deleted as long as the latter page exists. For the discussion at that location, see its talk page.

While ITIL was started in the it has since become an international standard adopted everywhere. Should the article be re-written to remove British English? I'm not sure of the arguments pro or con in this area. --Jasenlee (talk) 17:37, 16 November 2012 (UTC)[reply]

No. Why would any other variety of English be more suitable? --Michig (talk) 17:46, 16 November 2012 (UTC)[reply]

No; see MOS:RETAIN --hulmem (talk) 15:53, 18 November 2012 (UTC)[reply]

Most of the British English has been removed from the ITIL guidance already. The exams have had all of the language specific to the UK removed for some time now. The reason is very simple, and has already been stated -- it is used around the world. Keeping British colloquialisms and UK-specific spellings of words like "whilst" makes no sense.Flybd5 (talk) 12:55, 31 January 2013 (UTC)[reply]

If you're going to remove 'British English', why not remove French or German whilst you are about it? It makes no sense, as you say, if you can write everything in American. Fustbariclation (talk) 10:59, 23 June 2020 (UTC)[reply]

External links modified

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External Link to Strategy Management for IT Services (ITSM)

I have observed that Wikipedia doesn't have an article on Strategy Management for IT Services (ITSM), listed under Service Strategy Heading.
I have a good article on this topic: Strategy Management for IT Services (ITSM)
As my website is new I'm not putting the link directly in the main article. I'd request other editors to create/improve this Wikipedia article with help of the article link given below:
Strategy Management for IT Services (ITSM)
If you found the above article helpful, then please put the link in the main article as external link.--AyanBrahmachary (talk) 10:47, 24 November 2017 (UTC)[reply]

ITIL v4: it seems to be "change enablement" rather than "change control"

The article speaks about the "change control" practice in ITIL v4 and states that this name has changed compared to previous versions.

The ITIL Foundation Guide (Limited, AXELOS. ITIL Foundation: ITIL 4 Edition . The Stationery Office Ltd. Kindle Edition.) speaks about "change enablement" rather than "change control".

This may have changed during the development of v4. I'm not closely involved with the ITIL standard, so I didn't just want to make the change in the text without being sure of what really is the definitive term. Ob71 (talk) 13:42, 6 December 2019 (UTC)[reply]

The article about ITIL does not tell in what publication format the subject exists? Is it a book or possibly a website?

Looking at the ITIL wikipedia page lead, it talks about compliance and trademark ownership of some practices, but if those practices are documented somewhere, it probably is a good idea to mention where such exists.

In this article: https://www.mdpi.com/1999-5903/4/1/110 ITIL is referred as a collection of standards and the cited source in there seems to be a book published by TSO. If ITIL is a series of books containing the standards, I think it should be mentioned where it is published by whom. If it is a collection of standards published in some medium, the publication medium is pretty important information for it to be a standard.

The ITIL wikipedia page talks about who owns a trademark. Is the trademark relevant? I was not able to find the ITIL standard document itself from the website of the trademark holder, instead it is trying to sell me a course about the knowledge of the standard. According to this website: https://www.itlibrary.org/, ITIL is a book series published by "The Stationery Office". So it seems to match the cited source in this: https://www.mdpi.com/1999-5903/4/1/110

According to my few internet searches, it seems like "ITIL is a collection of standards, published as books by TSO". But that does not match the trademark holder name PeopleCert mentioned in the article. Jimbo-dev (talk) 12:34, 28 October 2025 (UTC)[reply]

According to this random website: https://www.sysaid.com/blog/itil/everything-you-officially-need-to-know-about-itil-4 ITIL 4 is a book titled ITIL 4 Foundation. I found multiple books from my university library titled "ITIL 4 [something]", if the ITIL 4 is a collection of practices documented in different ways in those various books, the authoritative one would probably be the most relevant to mention in wikipedia. Rather than explaining what kind of certifications of knowledge there are available, it would probably be more important to first list the books containing the ITIL and its different releases.

I feel like currently this wiki page about a book series is explaining certifications and I have to have misunderstood something and my conclusion has to be wrong, right? Jimbo-dev (talk) 13:06, 28 October 2025 (UTC)[reply]

I studied the matter reading this book a couple of months ago: Agutter, Claire (April 2020). ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition. IT Governance Publishing. ISBN 9781787782150. MalikaStevenson (talk) 16:36, 28 October 2025 (UTC)[reply]